Government of New Brunswick

What is an emergency?

A 9-1-1 emergency is an immediate threat to your health, safety or property.

Call 9-1-1 where there is a:

  • Person or property in serious danger
  • Life-threatening or medical situation
  • Fire
  • Serious accident
  • Crime in progress
  • Exposure to, inhalation or swallowing of a poisonous substance 



Prevent misuse of 9-1-1

9-1-1 is for emergencies only.
 Calling to speak with a police officer, obtaining road conditions, requesting a taxi or reporting a theft that occurred earlier in the day are not considered emergency calls. If your call is not urgent, you may be referred to a non-emergency line. 

Know your location. The first question operators will ask is “Where is your emergency”.  Providing a civic address, including street name and municipality will save valuable time which is critical in times of emergencies.

Don’t pocket dial.  Keep your mobile phone locked with a passcode, so it doesn’t call 9-1-1 without you knowing.