Contact Us

How to access the website

Step 1 – To register, please visit www.gnb.ca/OSE. The link to sign into the secure portal is under Quick Links.

Step 2 – If you have already registered, enter your Username and password. If you are new to this page, please click on “Self-Registration”.

Step 3 – Once you have completed self-registration, you will be redirected to the OSE login page.

Step 4 – On this page you will need your 9 digit OSE case file number or 8 digit court file number. You will also need the “PIN” number provided by OSE. Enter the required information to take you to your account.

How to access the 24 hours toll-Free automated Infoline

If you do not have internet access, we also offer a 24 hour toll-free automated Infoline. This line is available 7 days a week to answer your questions about your support payments. Our computer is updated daily by 7 a.m. and will give you the most current information about your file.

Fredericton Clients can call
444-3767

All other NB clients can call
1-888-488-3767

Clients who live outside NB can call
1-506-444-3767

Long distance charges will apply.

Have your OSE file number and PIN number ready when you call.

Any other inquiries should be directed to our OSE office in Grand Falls at 1-844-673-4499 where an agent will be available to assist you.  Please note that telephones are answered from 8:30 am to 4:30 pm and we are closed on weekends and statutory holidays.

Wondering if your support payment has been received?  The OSE website is the fastest and most helpful tool in answering some of the questions you may have. The OSE’s website will give you access to:

• Amounts due and paid
• Your statement of account
• The last 5 enforcement actions applied to your case
• Income tax receipts and other forms